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Section 23 of Banking
Regulation Act, 1949 (AACS) – Extending Value-Added Services through ATMs
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RBI/2015-16/345
DCBR.CO.BPD.BC.No.13/19.51.008/2015-16
Chaitra 03, 1938
March 23, 2016
All Primary (Urban) Co-operative Banks /
State Co-operative Banks
Dear Sir / Madam,
Section 23 of Banking
Regulation Act, 1949 (AACS) – Extending Value-Added Services through ATMs
2. With a view to providing operational freedom to
banks, it is advised that Primary (Urban) Co-operative Banks and State
Co-operative Banks are now free to offer all their products and services
through the ATM channels, provided the technology permits the same and
adequate checks are put in place to prevent the channel from being misused
to perpetrate frauds on the banks / other genuine customers.
3. All other contents of the circulars mentioned in
para 1 above remain unchanged.
Yours faithfully,
(Reeny Ajith)
General Manager-in-Charge
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Extending Value Added
Services through ATMs by Primary (Urban) Co-operative Banks (UCBs)
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RBI/2015-16/139
DCBR.CO.LS (PCB) Cir.No.2/07.01.000/2015-16
July 30, 2015
Chief Executive Officers of all
Primary (Urban) Co-operative Banks
Madam / Dear Sir
Extending Value Added Services through ATMs by
Primary (Urban) Co-operative Banks (UCBs)
Please refer to para 2 of our circular ref:
UBD.No.BPT.SUB.9/09.69.00/2000-01 dated June 11, 2001 indicating the
functional facilities that were permitted to be offered at the off-site
ATMs. The matter has been reviewed and it has been decided that UCBs will
now be permitted to offer services that can be offered via a standardized
ATM machine like bill payments, account transfers etc. at their on-site /
off-site / mobile ATMs as per Annex.
2. The UCBs may however ensure that there are enough
technological safeguards in place for ensuring data security. Further, as
per extant instructions, the products of other financial institutions will
not be allowed to be marketed through ATMs.
Yours faithfully,
(P. K. Arora)
Chief General Manager
Annex
Approved Services /
facilities on ATMs installed by UCBs
- Deposits/Withdrawals;
- Personal Identification Number (PIN) changes;
- Requisition for cheque books;
- Statement of accounts;
- Balance enquiry;
- Inter account transfer within the bank between
accounts of same customer or different customers of the bank at the
same centre or different centres within the country;
- Inter Bank Funds Transfer - Transfer of Funds
between the bank's customers and customers of other banks;
- Mail facility for sending written communication
to the bank;
- Utility payments like Electricity bill,
Telephone bill, etc;
- Issue of railway tickets and
- Product Information
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Section 23 of the Banking
Regulation Act, 1949 (As Applicable to Co-operative Societies) - Guidelines
on Off-site/Mobile Automated Teller Machines (ATMs)
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RBI/2014-2015/556
DCBR.CO.RCB.No.BC.29/19.51.008/2014-15
April 16, 2015
All State Co-operative Banks
Dear Sir,
Section 23 of the Banking
Regulation Act, 1949 (As Applicable to Co-operative Societies)
- Guidelines on Off-site/Mobile Automated Teller Machines (ATMs)
Please refer to our circular
RPCD.No.BC.114/07.06.00-94/95 dated February 1, 1995, in terms of which
State Cooperative Banks (StCBs) are permitted to install on-site ATMs
without obtaining prior permission from RBI. In terms of para 27 of the First Bi-monthly Monetary
Policy Statement, 2015-16, it has now been decided that the State
Co-operative Banks may be allowed to install Off-site ATMs/Mobile ATMs as
per their need and potential in their area of operation without prior
permission from RBI subject to satisfying the following criteria.
- CRAR not being less than 9 per cent
- No default in maintenance of CRR/SLR during the
preceding financial year
- Net NPA being less than 5 per cent
- The bank should have a track record of
regulatory compliance and no monetary penalty should have been imposed
on the bank on account of violation of RBI directives/guidelines
during last two financial years
The above parameters should be as assessed by NABARD
in their latest inspection report.
2. The StCBs may ensure that the proposals for the
installation of Off-site/Mobile ATMs are duly approved by their Board of
Directors.
3. The conditions subject to which Off-site/Mobile
ATMs can be operationalised by the StCBs are furnished in Annex-I.
4. The StCBs shall report to the concerned Regional
Office of Reserve Bank under whose jurisdiction the Head Office of the StCB
is functioning immediately after operationalisation of offsite / mobile
ATMs and in any case not later than 15 days, as per the format enclosed (Annex II) and obtain authorization under
section 23 of the B. R. Act, 1949 (AACS) from the concerned Regional Office
of Reserve Bank.
Yours faithfully,
(Suma Varma)
Principal Chief General Manager
Enclosure: Two
Conditions subjected to
which Off-site/Mobile ATMs can be operationalised by StCBs
- The StCB should be CBS compliant and satisfy
eligibility criteria based on latest inspection Report.
- The business transacted at the off-site ATMs
shall be recorded in the books of the respective branch / base branch
/ Centralised Data Centre.
- Mobile ATMs will have to be linked to a branch
and shall be operated strictly within the area of operation of the
bank.
- No person other than the security guard should
be posted at such Off Site ATM centre.
- The StCB should make adequate stand-by
arrangements for meeting the cash requirements of the ATM.
- The StCB should ensure that only properly sorted
and examined notes are put into circulation through the ATM.
- ATMs may be provided with ramps so that wheel
chair users/persons with disabilities can easily access them and also
make arrangements in such a way that the height of the ATM does not
create an impediment in its use by a wheelchair user.
- At least one third of new ATMs installed should
be talking ATMs with Braille keypads and placed strategically in
consultation with other banks to ensure that at least one talking ATM
with Braille keypad is generally available in each locality for
catering to needs of visually impaired persons. Banks may also bring
the locations of such talking ATMs to the notice of their visually
impaired customers.
- Third party advertisement on the ATM screens /
Network, such as display of products of other manufacturers / dealers
/ vendors is not permitted. However, there is no objection to banks
utilizing the ATM screens for displaying their own products.
Submission of Returns
- The StCBs should report full details of the
Off-site/Mobile ATMs installed by them to the concerned Regional
Office immediately after operationalisation and in any case not later
than 15 days, as per the format enclosed (Annex II).
- Similarly, details of shifting / closure etc.,
of Off-site/Mobile ATMs should be reported to the concerned Regional
Office immediately after such shifting / closure and in any case not
later than 15 days.
- The StCB should continue to submit a quarterly
statement to Department of Statistics and Information Management
(DSIM), Central Office, Bandra Kurla Complex, Mumbai and to the
concerned Regional Offices in the prescribed Proformae I & II as
advised in our circular RPCD.CO.RF.No.BC.9/07.06.00/2005-06 dated July
06, 2005.
Part-A:
Statement of operationalisation of off-site ATM by
the bank to be submitted as and when effected.
Name of the StCB:
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S.No
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Complete
Address of ATM installed
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Population
group wise classification of center
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Details
of base branch
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Date
of opening of ATM
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Part-B:
Statement of operationalisation of mobile ATMs by the
bank to be submitted as and when effected.
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S.No
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Centre
District/State
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Details
of Base Branch
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Population
group wise classification of center
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Centers/paces
to be visited by Mobile ATM
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Day of
visit
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Date
of operationalisation of Mobile ATM
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